Essential guidelines for renting our items, covering rental duration, deposit requirements, damage and late return policies, and cancellation terms to ensure a smooth and fair rental experience.
Rental Duration
All items must be returned by the end of the rental period, or additional fees may apply.
Damage Policy
Any damages or missing parts will result in a repair or replacement fee.
Deposit
A refundable deposit is required for all rental items.
Late Returns
A late fee of 10% of the daily rental rate will apply for each day the item is overdue.
Cancellation Policy
Cancellations must be made 24 hours in advance for a full refund.
FAQs
Check out our FAQ section for quick answers to help you plan your adventure with confidence. From booking details to equipment info, we’ve got you covered!
How do I reserve an item?
Simply browse the catalog, select the item, choose your rental dates, and complete the checkout process.
Can I extend my rental period?
Yes, you can extend the rental period through your account. Just make sure to request the extension before your rental ends.
What happens if the item I want is unavailable?
You can join the waitlist for that item, and we’ll notify you as soon as it becomes available again.
Do you offer delivery for rented items?
Yes, we offer delivery services for rentals within selected areas. You can choose delivery at checkout for an additional fee.
What if I damage the equipment during my rental period?
If an item is damaged, you will be charged a repair fee based on the extent of the damage.
